Artikelen

Partner Spotlight: Mauro offers personalised and independent support for cancer patients

ONVZ — Thu, 01 Jan 1970 00:00:00 GMT

When someone is diagnosed with cancer, their life often changes in an instant. Uncertainty sets in, difficult decisions have to be made, and many questions often remain unanswered after a hospital visit. Within the standard healthcare system, there isn’t always the time or space to discuss these questions in detail. That’s where Mauro makes a difference.

As an independent provider of second opinions and personalised support for cancer patients, Mauro makes personalised cancer care possible and accessible. This is what makes Mauro the perfect partner for Private Health Services. We spoke to co-founder Diederik Visser about their unique approach.

Peace of mind regarding care

“Many clients come to us because they seek clarity regarding their diagnosis or are unsure about their treatment options. Our specialists independently review the medical records and help identify the most suitable treatment options. In addition, they offer extra time and attention between hospital appointments, and at home if desired. This integrated approach sets Mauro apart and makes it valuable for clients who need peace of mind, clarity and personal attention during an intense period.”

A client-centric approach

Mauro works with a team of experienced oncologists, medical specialists and lifestyle doctors. They combine their work at Mauro with an active role in a hospital or clinic. “The client’s wishes and needs are our top priority. This means that clients are matched with skilled, empathetic and open-minded doctors. The client is assigned a dedicated oncologist as a point of contact, who acts as a trusted medical advisor and responds to questions and requests within a day. Furthermore, Mauro’s specialists proactively get in touch in the event of changes to the medical situation. Transparency and shared decision-making are paramount.”

Lifestyle as an integral part

“Our team looks beyond standard treatments. Lifestyle intervention, for instance, is a big part of what we do. It is precisely during the course of a disease that nutrition, exercise and lifestyle can play a significant role in patients’ recovery and well-being.”

Private Health Services and Mauro

Our partner Mauro aligns perfectly with our mission: the very best guidance towards the very best care for you. With their medical expertise, combined with extra time and attention on top of standard care, they raise the quality of care to the highest level.

When should you choose Mauro?

If you have doubts about a diagnosis or treatment plan
When in need of an independent expert
For extra time and attention between hospital appointments
The possibility of consultations at home
One permanent oncologist as your point of contact, quick response to questions and proactive follow-up in the event of changes in your situation

Would you like to know more about the options available through our partner Mauro? Please contact your Private Health Advisor.

News update 3: Private Health Services

ONVZ — Thu, 01 Jan 1970 00:00:00 GMT

The Private Health Services pilot will continue through October, and we would like to keep you updated on its progress. We have some good news: once the pilot concludes, Private Health Services will officially become available to all ONVZ policyholders. We are also currently testing a new feature of our service with a select group of participants: the Personal Health Plan.

Private Health Services Launch

We will be launching Private Health Services in October. We have already received several questions about the service and the subscription plan that will be available starting in October. Currently we are working hard to develop a suitable offer for you as a pilot participant. More information on this will follow by the end of September.

Personal Health Plan

As part of Private Health Services, we are currently testing the new health plan with a select group of participants. In collaboration with Dr. Mark Atkinson, a British physician and expert in health optimization, we have developed a program that offers these participants a 12-week personalized health plan.

Several Private Health Advisors have been trained to provide support during this period to help participants achieve their health goals, so that new habits can be integrated into daily life in small steps.

The Coming Period

In the run-up to the launch, we will continue to optimize and test our offerings and the MyHealth platform. Your feedback continues to provide us with valuable insights, allowing us to keep improving our services. We will keep you updated on the launch of Private Health Services. Do you have any questions? Feel free to contact your Private Health Advisor.

News update 1: Private Health Services

ONVZ — Thu, 01 Jan 1970 00:00:00 GMT

Having started in late October 2025, the pilot has now been running for three months. Over this period, numerous introductory consultations have been held and programmes initiated. Thanks to these numbers, we are making very good progress in testing, improving, expanding and deepening our services.

News update 2: Private Health Services pilot

ONVZ — Thu, 01 Jan 1970 00:00:00 GMT

We have implemented new changes to both the availability of our Private Health Advisors and the MyHealth account. There has also been a change to our payment terms. We will give you more information on these changes in this news update.

Updates for you

New telephone numbers

Our Private Health Advisors have new telephone numbers. These are 088 numbers that are fully integrated into our system. This makes telephone communication much easier now.

Payment and payment conditions for MyHealth

If you opt for a treatment or programme with a partner, we offer the option to book Comfort Services. This means your Private Health Advisor will take care of all sorts of administrative tasks for you, such as booking a hotel stay or a taxi service. From now on, it is possible to pay for these services directly via MyHealth*. This way, everything related to a treatment or appointment is sorted straight away.

MyHealth explanation tour upon login

When you log in to your MyHealth account for the first time, you will be taken through a brief explanation tour. You can choose to follow this if you would like to know more about what to find in your MyHealth account.

Now also available in English

Participants who have selected English as their preferred language will now see the content in MyHealth in English. They have also been notified about this. Would you also like to receive all information in English? Please contact your Private Health Advisor so we can change your language settings in our system.

More to come

In a few weeks we will offer you the opportunity to create a Health Plan. Our Private Health Advisors are being trained to work with you to assess your current health, set goals and support you in achieving them. Every pilot participant can make use of this service free of charge. Would you like to get started as soon as possible? Please contact your Private Health Advisor to learn more about the options.

* The amended payment conditions for Comfort Services can be found in Article 5. Payment conditions for third-party services of our Terms and Conditions

Partner Spotlight: Fly In Nurse offers professional nursing care worldwide

ONVZ — Thu, 01 Jan 1970 00:00:00 GMT

Travelling or staying abroad can sometimes seem impossible when someone needs extra care or support, for example due to their age, a medical or chronic condition, a recent operation or pregnancy. A trip may seem out of reach and impossible, but with Fly In Nurse, it is possible.

Manouk, founder and owner of Fly In Nurse, shows that there is another way. She focuses entirely on nursing support during international travel. In this way, Fly In Nurse makes it possible to continue travelling safe, comfortable and with confidence, regardless of your health situation. This personal approach makes Fly In Nurse a perfect partner for Private Health Services.

Care that makes freedom possible

“Many clients come to us because they are unsure whether travelling is still safe given their medical condition. They want to go on holiday, visit family, attend a wedding or recuperate in their second home, but they don’t know if this is safe. We eliminate this uncertainty. Our nurses travel alongside them, providing professional care and creating peace of mind and confidence, wherever in the world they may be.”

Personalized care is our priority

Fly In Nurse works with carefully selected, highly qualified nurses who have broad clinical expertise and international experience. “We don't just look at the care needs, but also at the person behind those needs and their loved ones. What is important to someone? What do they want to continue doing? And which nurse is the best fit? This includes personality, language skills and cultural background. This bespoke approach also fits seamlessly with the personal approach of the Private Health Advisors.”

Clients meet their nurse in advance wherever possible, allowing them to build trust and form a personal connection. “Our care is warm, caring and fully tailored to the client’s wishes. This helps people feel safe and enables them to continue enjoying the things that matter most to them with confidence.”

A new care concept: care that moves with you

Fly In Nurse has developed a care concept that is unique in the world: care moves with the client, allowing them to remain in control and choose care that suits their personal situation. Where standard care stops at national borders, Fly In Nurse goes further.

“We organise care not around a location, but around the client’s life. Which gives freedom. People can continue travelling, making memories and spend time with their loved ones, whilst being assured of professional care close by.”

Private Health Services and Fly In Nurse

With its combination of high-quality nursing expertise, international experience and personal attention, Fly In Nurse takes personal care to an exceptional level. It is not just about medical treatment, but also about care, a personalised approach and quality of life, just like Private Health Services. This means we work together to provide the very best guidance toward the very best care for you.

When should you choose Fly In Nurse?

For professional nursing support whilst travelling or staying abroad
For consistent care, even outside the Netherlands
For personal support concerning medical uncertainties related to travelling
For safety and comfort during treatments, recovery or special events abroad
For care that adapts to your life, rather than the other way round

Would you like to know more about the possibilities with our partner Fly In Nurse? Please contact your Private Health Advisor.